Abu Dhabi Mall gift card is a perfect gift option as it allows you to choose your desired gift from any of the wide array of Fashion, Dining, Entertainment and other retail offerings available in Abu Dhabi Mall.
For birthdays, anniversaries, corporate rewards, or simple moments of appreciation, give them the freedom to choose what makes them happiest. With a single gift card, they can shop, dine, unwind, or play across hundreds of brands at Abu Dhabi Mall.
From fashion and beauty to dining and entertainment — your gift card is accepted across hundreds of participating outlets at Abu Dhabi Mall.
Buy it from our Customer Service Desk.
Load a minimum of AED 50 and a maximum of AED 3,000 per card
Customize with a personal message.
Valid at participating stores, restaurants, and more.
Abu Dhabi Mall gift card is a perfect gift option as it allows you to choose your desired gift from any of the wide array of Fashion, Dining, Entertainment and other retail offerings available in Abu Dhabi Mall.
The Abu Dhabi Mall Gift Card can only be used at participating retail stores, dining, and entertainment outlets within Abu Dhabi Mall-excluding service stores such as banks, financial institutions, and mobile service providers (DU, Etisalat, etc.).
The Abu Dhabi Mall Gift Card works like a prepaid card and can be used at any participating store. You can use it for multiple transactions or partial payments, and pay the remaining balance using cash, debit, or credit card.
Abu Dhabi Mall Gift Card can be purchased at the Customer Service Desk within the mall.
For purchases of Abu Dhabi Mall gift cards, an issuance fee of AED 10, VAT (inclusive) applies. A fee of AED 15 VAT (inclusive) will also be applied to replacement or damaged cards.
The cost of the Abu Dhabi Mall Gift Card is AED 10.
The Abu Dhabi Mall gift cards are credited upon initial purchase and cannot be topped up or reloaded.
Yes, the Abu Dhabi Mall Gift Card is a one-time load card. You can load a minimum of AED 50 and a maximum of AED 3,000 per card.
There are several different ways you can check the balance of your Abu Dhabi Mall Gift Card:
No, your Abu Dhabi Mall Gift Card is activated at the time of purchase and ready to use immediately. You can use it at any participating store in Abu Dhabi Mall. To check your balance, simply scan the QR code on the back of the card or visit giftcard.abudhabi-mall.com
The Abu Dhabi Mall Gift Card is valid for 12 months from the date of purchase. After 12 months, the card will expire and can no longer be used. For example, if the card is purchased on 1 December 2026, it will expire on 30 November 2027.
For digital card provisioning purposes, a PIN is displayed on the Gift Card. Depending on the point-of-sale (POS) terminal, cardholders may be required to enter either the card PIN or the last four (4) digits of the PAN (card number) when completing a transaction. Cardholders should follow the instructions displayed on the POS terminal to determine which code is required.
No, the Abu Dhabi Mall Gift Card can only be used for in-store purchases at participating retailers within Abu Dhabi Mall. It cannot be used for online shopping, ATM withdrawals, or transactions outside the mall.
You can use it multiple times until the balance is fully spent, as long as it is within the validity period.
No, the balance on the Gift Card cannot be refunded as cash. However, you can use the remaining amount for purchases at any participating stores within Abu Dhabi Mall during the validity period.
Yes, a lost Abu Dhabi Mall Gift Card can be replaced for a fee of AED 15 at the Customer Service Desk in the mall.
Yes, the Gift Card expires 12 months from the purchase date.
No, the card cannot be reloaded, but you can buy a new one.
You are encouraged to use your gift card balance within the card validity period (12 months from date of purchase). After the validity period, the card will become inactive.
If the terminal requires a PIN, it is located under the scratch panel on the back of the card.
Keep your Gift Card safe, as it works like cash.
1.1 These terms and conditions of use of this gift card (the "Terms and Conditions") apply to any purchaser (the "Purchaser") and any holder (the "Holder"); the Purchaser and the Holder together also as "You") of this gift card (the "Gift Card"). By purchasing and/or holding the Gift Card, You are agreeing with these Terms and Conditions.
1.2 The Gift Card is issued by Abu Dhabi Mall, with its registered office at Abu Dhabi Trade Center, through a technical service provider, GIFTIFY MENA DMCC, incorporated as a limited liability company in the Registrar of Companies of the Dubai Multi Commodities Centre Authority (DMCCA) .
1.3 The Gift Card is issued and purchased only in a stated currency. The Gift Card must be purchased in Arab Emirati Dirhams (AED).
1.4 No additional funds may be added to the Gift Card after the initial purchase, except in the event that a merchant refunds a transaction on the Gift Card. These terms and conditions are available online at giftcard.abudhabi-mall.com. You may request a copy of these terms and conditions at any time during the term of this contract.
2.1 "Gift Card" means the product consisting of a prepaid card offered under these terms and conditions of use.
2.2 "Purchaser/Holder" refers to the contracting party that demands or acquires a Gift Card and makes use of it. The cardholder may or may not be the purchaser of the Card.
2.3 "Seller" or "shopping centre" refers to the different establishments where services are provided to Gift Card holders and authorised to accept the Gift Card.
2.4 "Limited Network" means the establishments selected under Article 2.3
3.1 If the Gift Card is purchased at a shopping centre, the maximum value that can be loaded onto the Gift Card is 3000 AED. Gift Card funds will be available for use for up to 12 months after loading.
3.2 We may refuse to issue or sell the Gift Card, without any justification and without the purchaser being able to claim compensation for it.
3.3 The purchase of the gift card is non-refundable.
4.1 The Gift Card may be used by the purchaser; in which case the latter is considered to be the cardholder; or may be given to another person (new cardholder) who received the Gift Card as a gift. When handing over the Gift Card, the purchaser must inform the new cardholder of these terms and conditions of use.
4.2 The Gift Card is intended solely for use in Abu Dhabi Mall’s stores and points of sale, and solely for transactions carried out in the presence of the Gift Card holder.
4.3 The Gift Card can only be used at participating merchants in Abu Dhabi Mall listed on giftcard.abudhabi-mall.com
4.4 Your balance will be reduced by the amount of each purchase you make.
4.3.1 If any purchase exceeds available funds or card limits, you may add the remaining amount of the purchase with another payment method accepted by the store (credit card, cash, etc.) provided that the seller accepts a combination of payment methods.
4.3.2 Additional funds cannot be added to the Gift Card after purchase.
4.5 The Gift Card is not a debit card backed by a bank account. No interest will be generated on the funds loaded on the Gift Card.
4.6 You may not use your Gift Card for:
4.7 Your Gift Card cannot be used in situations where the seller is unable to obtain online authorization guaranteeing that there are sufficient funds to complete the transaction.
4.8 Neither Abu Dhabi Mall, nor its technical provider are responsible for the quality, safety, legality or any other aspect of the goods or services purchased with the Gift Card.
4.9 The Gift Card may not be exchanged or resold and may not give rise to the payment of any monetary consideration.
4.10 You must not alter the Gift Card, or the related services provided in the context of the Gift Card usage.
4.11 We may stop, suspend or restrict your Gift Card for reasons related to:
4.10.1 The security of your Gift Card, Gift Card number;
4.10.2 Suspicion of unauthorized or fraudulent use of your Gift Card. To the extent possible, we will inform you before stopping, suspending, or restricting your Gift Card. If this is not possible, we will inform you immediately thereafter. The requirement to inform you does not apply where reasonable security measures are compromised, or it is illegal to do so.
5.1 Abu Dhabi Mall is entitled to treat a transaction as authorized by you where the Gift Card’s magnetic stripe is swiped, or where the necessary information is provided to enable the transaction to be carried out.
5.2 A transaction cannot be cancelled once it has been transmitted to us with your authorization. Typical refusal grounds are:
5.3. Abu Dhabi Mall may not carry out transactions in the event of force majeure or technical issues affecting its systems or operations.
To check the available balance on your card or to review your transactions visit giftcard.abudhabi-mall.com or, depending on availability, call your shopping centre's or, go to the shopping centre's point of sale or scan the QR code.
7.1 Both your Gift Card and the balance loaded onto it will expire 12 months after the Card's loading date, which is known as the "expiration date". On that date, the Gift Card will cease to function and may not be used as a method of payment.
7.2 The expiration date is available on giftcard.abudhabi-mall.com. You can also check it at Abu Dhabi Mall Customer Service Desk.
7.3 Once your Gift Card has expired, the remaining funds cannot be used. You will not be entitled to any refund of your card balance.
8.1 Your Gift Card is not allowed to be used by a third party without permission;
8.2 Only use the Gift Card or its number to enter into (or undertake to enter into) a transaction, and,
8.3 If your Gift Card is lost or stolen, or if you believe that it (or its number) may have been used illegally, you must:
Rates and Limits
Currency
Card Purchase Rate
Free (but an additional charge per sales channel may apply)
Card Balance Limits
Minimum value
Maximum value
Maximum value of the transaction at the point of sale or online